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NGSmedicare.com updates- National Government Services Connex
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Connex Now Offers Same or Similar and CMN Detail for DME MAC Suppliers

As part of our continual process to improve Connex, Jurisdiction B Durable Medical Equipment Medicare Administrative Contractor (DME MAC) suppliers are now able to access same or similar and Certificate of Medical Necessity (CMN) detail information when using the Connex online application. Access to Connex only requires users to have the Internet and an e-mail address. There are no costs associated with using this application.
If you do not currently have Connex access, follow the setup instructions available on the Resources > Connex section of the National Government Services Web site. In addition to same or similar and CMN detail information, Connex allows suppliers the ability to:

  • query for claims status;
  • view supplier demographic information; and
  • query financial data and beneficiary entitlement. 

To access the same/similar information in Connex once setup, follow these steps:

  • Login to the Connex application at www.NGSConnex.com
  • Click the My Claims Tab
  • If there is more than one provider account, click the arrow to the left of the provider account, then click the Select button for that account
  • Select Same or Similar in the Claim Type drop down
  • Enter the Beneficiary Medicare Number, Beneficiary Last Name, Beneficiary First Name (at least the first initial), Beneficiary Date of Birth (MMDDYYYY or MM/DD/YYYY format), and HCPCS you wish to search
  • Select the Load button

The system will first search the Jurisdiction B DME MAC local records. If no same or similar codes are found in the Jurisdiction B DME MAC local records, the system will then search the Common Working File (CWF). The following fields will be returned to the user regardless if the system found the information in the Jurisdiction B DME MAC local records or CWF:

Same or Similar Summary:

  • Submitted HCPCS
  • Submitted Modifier
  • Approved HCPCS
  • Approved Modifier

Same or Similar Detail:

  • Submitted HCPCS
  • Submitted Modifier
  • Approved HCPCS
  • Approved Modifier
  • Initial Date
  • Recertification/Revision Date
  • Length of Need
  • Last Day Item Billed
  • Total Rental Payments
  • Name of Supplier
  • Supplier Phone Number
  • Supplier Number

Feedback Requested
As you have an opportunity to experience this feature, please let us know how we are doing by completing the Web site satisfaction survey if it is presented to you. We are interested to know what we are doing well and what we can continue to improve upon.

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