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  • Outreach events that display T18: at the beginning of the title indicate that the session information applies primarily to providers in IL and WI
  • Outreach events that display J6: at the beginning of the title indicate that the session information applies primarily to providers in IL, MN, and WI
  • Outreach events that display JK: at the beginning of the title indicate that the session information applies primarily to providers in CT and NY
Note: All training/event times are shown in eastern time (ET) unless otherwise shown in the Location column of the event.

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June 13, 2012
Start Date and TimeEvent DetailsLocation
Wednesday, June 13, 2012
10:00 AM - 11:30 AM T18 Interactive Voice response (IVR) Application Updates for IL/WI Providers
This session will offer self-service options updates to the Title 18 providers in Illinois and Wisconsin.

During this session, we will review the options that the IVR offers providers and the type of information that can be accessed through the IVR. We will also provider IVR tools to enhance and maximize your IVR experience.
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