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  • Outreach events that display J6: at the beginning of the title indicate that the session information applies primarily to:
    • Part A and Part B providers in IL, MN, WI
    • the home health and hospice contract for the states of AK, AZ, CA, HI, ID, MI, MH, NV, NJ, NY, OR, WA, WI, and the U.S. Territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands, and
    • the Part A functions for freestanding federally qualified health centers (FQHC) nationwide (serving over 4,000 FQHCs in 44 states)
  • Outreach events that display JK: at the beginning of the title indicate that the session information applies primarily to:
    • Part A and Part B providers in CT, MA, ME, NH, NY, RI, and VT, and
    • the home health and hospice contract for the states of CT, MA, ME, NH, RI, and VT

Note: All training/event times are shown in eastern time (ET) unless otherwise identified in the Additional Information section of the Event Details.

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February 1 - 29, 2012
Highlighted Events
Start Date and TimeEvent DetailsLocation
Wednesday, November 05, 2014
8:30 AM - 3:30 PM Laying the Foundation for Medicare Education! Live Events for Part A Jurisdiction K Providers
REGISTRATION FOR THIS LOCATION HAS REACHED ITS MAX. PLEASE SELECT AN ALTERNATE DATE/LOCATION.
 
Building your Medicare knowledge base can be a quite a challenge. New Medicare associates in a certified facility need to make sure the right information and tools are available to begin the groundwork for appropriate Medicare claim submission and continued education about the Medicare Program. Having a strong understanding of basic Medicare concepts, along with using Medicare’s available self-service tools can help you build a strong foundation for all your Medicare activities. Remember, any “cracks in the foundation” can lead to claims being rejected and returned to provider (RTP), loss in your facility’s staff time, a reduction in Medicare reimbursement, and even initiate a possible inspection (audit/claim review).
New Hampshire Hospital Association
New Hampshire Hospital Association
Start Date and TimeEvent DetailsLocation
Wednesday, February 01, 2012
10:00 AM - 11:30 AM Taking the Mystery out of the Medicare Secondary Payer (MSP) Questionnaire
Did you know that, in accordance with the Medicare provider agreement, all Medicare providers are required to identify payers that are primary to Medicare for the Medicare beneficiaries to whom they provide services? One of the ways to identify payers that are primary to Medicare is to ask beneficiaries questions concerning their most current Medicare Secondary Payer (MSP) status. Providers may use the Centers for Medicare & Medicaid Services (CMS) model MSP Questionnaire (or their own form as long as it is compliant). In this session, we will review the CMS' model MSP Questionnaire including its content, the importance of administering it, how often to administer it, who should administer it, how long to retain it, how to properly document the beneficiary's responses to it including situations in which the beneficiary cannot recall his/her retirement date and other questions that Medicare commonly receives about the Questionnaire.
Webinar
11:00 AM - 12:00 PM EDI Open Forum for Professional Providers

This Open Forum Webinar is designed to assist our Professional trading partner community with their EDI needs. These Webinars are designed to address specific questions from our providers and trading partners.

Webinar
1:00 PM - 2:00 PM EDI Open Forum for Institutional Provider/Facilities

This Open Forum Webinar is designed to assist our Institutional trading partner community with their EDI needs. These Webinars are designed to address specific questions from our providers and trading partners.

Webinar
1:00 PM - 2:00 PM J13: Ask Provider Outreach and Education Webinar: Web Site Navigation
Find what you need to get the job done! You have access to a wide array of research tools and resources on the different Medicare Web sites--National Government Services, the Centers for Medicare & Medicaid Services (CMS), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) and other Medicare-related sites. Have questions or want to know more? Join us for our free Ask Provider Outreach and Education Webinar series to learn about all the powerful and in-depth Web resources at your fingertips! These Webinars are held as an open forum so no two sessions will be exactly the same.
Webinar
2:30 PM - 3:30 PM The PC-ACE Pro32 Webinar Series - How To Read a 999 and 277CA Reports
This hour long webinar is a live demonstration of how to utilize the PC-ACE Pro32 software.
Thursday, February 02, 2012
10:00 AM - 11:00 AM New Preventive Services
This Webinar will introduce attendees to coverage and billing requirements for the three new Medicare preventive services: 

* Screening and Behavioral Counseling Interventions in Primary Care to Reduce Alcohol Misuse

* Screening for Depression in Adults

* Intensive Behavioral Therapy for Obesity

If you are currently rendering or planning on rendering these services to your patients, you won't want to miss this Webinar!

Webinar
10:00 AM - 11:30 AM New Preventive Services

This webinar will introduce attendees to coverage and billing requirements for the three new Medicare preventive services: 

* Screening and Behavioral Counseling Interventions in Primary Care to Reduce Alcohol Misuse

* Screening for Depression in Adults

* Intensive Behavioral Therapy for Obesity

If you are currently rendering or planning on rendering these services to your patients, you won't want to miss this webinar!
2:00 PM - 3:30 PM National Government Services Web site Resources
Avoid a call to the Provider Contact Center! This session is designed to provide an overview of the resources, references, education tools and materials available to Medicare Part A providers on the National Government Services, Inc. Web site. Knowing where to find Medicare information on our Web site can assist you in finding the answer to your question/issue on your own, which can save valuable staff time for your facility.
Webinar
Tuesday, February 07, 2012
10:00 AM - 11:30 AM Part B Front Office Webinar
This Webinar is designed to assist new intake/registration/reception and billing staff in understanding the various ways and resources to use in determining a patient's Medicare eligibility and entitlement date(s) and insurance as it relates to the Medicare Program. In addition, a general overview of the Health Insurance Portability and Accountability Act (HIPAA) and helpful office practices will be discussed.

 

Agenda:

- Office Intake Procedures

- Medicare Advantage/Health Maintenance Organization (HMO) vs. Medicare Secondary Payer (MSP)

- Medigap vs. Supplemental Insurance

- Determining Medicare Eligibility

- Understanding HIPAA
Webinar
Wednesday, February 08, 2012
10:00 AM - 11:30 AM Beginners Guide to Medicare for DMEPOS Suppliers—Session 1
Session 1 will provide an overview of the Medicare Program and its four separate and distinct parts. We will outline who is eligible to receive Medicare benefits and how they enroll in the Medicare Program. Furthermore, we will provide information on the necessary steps a supplier must take to enroll in the Medicare Program and how they maintain their billing privileges. We’ll also spend some time identifying resources you can use to supplement the learning process.
Webinar
1:00 PM - 2:30 PM Recovery Audit and Part A Medicare Administrative Contractor Collaboration for Jurisdiction 13
This session is for Jurisdiction 13 Part A providers and will provide discussion on the following topics:
  • Medicare administrative contractors (MAC) start sending demand letters for recovery audit contractor (RAC) activity January 3, 2012
  • DCS anticipates starting semi-automated reviews in the February or March 2012 time frame
  • DCS will be sending additional development requests to periodic interim providers (PIP) starting in January, 2012.
Webinar
2:30 PM - 3:30 PM The PC-ACE Pro32 Webinar Series - How To Read a 999 and 277CA Reports
This hour-long Webinar is a live demonstration of how to utilize the PC-ACE Pro32 software.
Thursday, February 09, 2012
10:00 AM - 11:30 AM Beginners Guide to Medicare for DMEPOS Suppliers—Session 2
We will discuss the importance of beneficiary screening during the intake process and how vital this step is to ensure you receive proper payment from Medicare. We will also discuss documentation, which is a key element in durable medical equipment (DME) claim submission and payment. Knowing the requirements and obtaining the documentation before dispensing equipment or submitting a claim is essential.
Webinar
2:00 PM - 3:30 PM CMS Web site Resources
This session is designed to provide an overview of the resources, references, education tools and materials available to Medicare Part A providers on the Centers for Medicare & Medicaid Services (CMS) Web site. Knowing where to find Medicare information on the CMS Web site can assist you in finding the answer to your question/issue on your own, which can save valuable staff time for your facility.
Webinar
2:00 PM - 3:30 PM Medical Review Process and Top Medical Review Denials for Acute Hospital Inpatient Claims

The objective of this Webinar is to decrease unnecessary medical review denials.We will give providers a better understanding of the medical review process, top medical review and Comprehensive Error Rate Testing (CERT) denials for Hospital inpatient claims.  

Friday, February 10, 2012
10:00 AM - 11:30 AM Beginners Guide to Medicare for DMEPOS Suppliers—Session 3
The objective of the Webinar is to provide suppliers with information to effectively complete the billing process for Medicare claims submission. We will also discuss:
  • what steps to take after a claim is billed;
  • how to read Medicare remittance notices; and
  • how to file an appeal and correct errors through the reopenings process.
Webinar
Monday, February 13, 2012
1:00 PM - 4:00 PM Federally Qualified Health Clinic (FQHC) Billing/Top Return to Provider (RTP) & Reject Reason Codes
During this session we will educate on the billing guidelines for FQHCs. Knowing how to properly bill Medicare appropriately will save your facilities time and money for everyone involved. Billing properly also ensures that your facility is in compliance. We will also provide important information on how to resolve claims that have rejected or return to the provider (RTP) for corrections. It is very important that providers know how to resolve their rejection and RTP claims. Making accurate corrections and knowing what to do with claim rejections will help prevent unnecessary return to provider and rejected claims.
Webinar
Tuesday, February 14, 2012
10:00 AM - 11:30 AM Navigating the Common Working File for Medicare Secondary Payer Information
Did you know that, in accordance with the Medicare provider agreement, all Medicare providers are required to identify payers that are primary to Medicare for the Medicare beneficiaries to whom they provide services? When making decisions as to whether or not there are any payers primary to Medicare, providers are required to compare the Medicare Secondary Payer (MSP) information collected from the beneficiary during the MSP screening process to the MSP information available in the Common Working File (CWF). In this session, we will review how providers can use the Fiscal Intermediary Standard System (FISS) to access and view any available MSP files in the CWF. We will also highlight what each field/data represents within the MSP file(s). In addition, we will provide the contact information for the entities responsible for establishing and/or updating the MSP files in the CWF.
Webinar
1:00 PM - 2:00 PM Jurisdiction B DME MAC Ask-the-Contractor Teleconference
This Ask-the-Contractor Teleconference (ACT) will be an open Question and Answer session.
Ask-the-Contractor Teleconference (ACT)
1:00 PM - 4:00 PM Navigating the NGSMedicare.com, NHIC, Corp., and CMS Web Sites and Medicare Coverage for FQHCs
This session will provide a live demonstration. Federally qualified health center (FQHC) providers will gain the knowledge to navigate the NGSMedicare.com Web site and view important CMS FQHC Web pages. In addition, providers will learn how to register for important E-mail Updates and Listserv announcements. Also, during this session we will review the clinical coverage for FQHCs and providers will receive a better understanding of the application of national coverage determinations (NCD) to FQHCs and the ability to locate and apply regulations in local coverage determinations (LCD).
Webinar
2:00 PM - 3:30 PM Verifying Medicare Beneficiary Eligibility
This Webinar will be of interest to all Part A and B providers who furnish screening and preventive services to Medicare beneficiaries. This session will discuss the coverage and billing of screening services for glaucoma and counseling for cessation of tobacco use. The session will be approximately one hour in length and providers will have an opportunity to ask questions after the presentation.
Webinar
Wednesday, February 15, 2012
10:00 AM - 11:00 AM J13: Ask Provider Outreach and Education Webinar: Web Site Navigation
Find what you need to get the job done! You have access to a wide array of research tools and resources on the different Medicare Web sites--National Government Services, the Centers for Medicare & Medicaid Services (CMS), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) and other Medicare-related sites. Have questions or want to know more? Join us for our free Ask Provider Outreach and Education Webinar series to learn about all the powerful and in-depth Web resources at your fingertips! These Webinars are held as an open forum so no two sessions will be exactly the same.
Webinar
10:00 AM - 11:00 AM Oxygen Certification/Recertification/Documentation Requirements Webinar
This Webinar is for all Medicare suppliers that provide oxygen and oxygen equipment. During the Webinar we will review existing certification, recertification, and documentation requirements for oxygen and oxygen equipment.
Webinar
1:00 PM - 4:00 PM General Overview of Fiscal Intermediary Standard System/Direct Data Entry (FISS/DDE) Part A
This course is designed to provide an overview of the different menu options that are available within the FISS/DDE online system. During this course there will be a review of the various functions available, and by the end of this course, Federally Qualfied Health Clinic (FQHC) providers will have gained a better understanding of how to enter claims electronically, correct claims electronically and adjust claims electronically. How to use the tools that are available for submitting claims correctly to Medicare.  
Webinar
2:30 PM - 3:30 PM The PC-ACE Pro32 Webinar Series - How To Read a 999 and 277CA Reports
This hour-long Webinar is a live demonstration of how to utilize the PC-ACE Pro32 software.
Thursday, February 16, 2012
10:00 AM - 11:30 AM CT & NY (J13) Part B Providers - Minimize Errors, Maximize Revenue: Get it done right the first time
- Are you a Part B physician, nonphysician practitioner, provider or supplier rendering services in CT or NY who wants to know more about how to reduce your volume of claim denials and calls to the Provider Contact Center (PCC)?
- Are you responsible for billing Part B claims to Medicare?
- Are you a compliance officer or billing supervisor for your provider/supplier? If you answered "yes" to any of the questions above, you will not want to miss the latest session of the Minimize Errors, Maximize Revenue Webinar series! This monthly seminar will provide a review of recent top errors and/or inquires as well as tips and guidance on how to avoid these errors in your office/practice. Improve your cash flow and office efficiency by submitting applications and claims correctly the first time!

Agenda:
- Top Claim Denials and/or Top Inquiries
- Top CERT and RAC errors - Top Electronic Data Interchange (EDI) Errors - Electronic Remittance Advice
Webinar
10:00 AM - 11:30 AM Jurisdiction B Self-Service Tools Webinar
Do you want to increase your Medicare knowledge and productivity? National Government Services offers a wide variety of self-service tools that have been designed with you in mind. During this course we will examine the following tools:

• Interactive Voice Response (IVR) System
• Claim Status Inquiry (CSI)
• Medicare University
• Connex
• National Government Services Web site

Take this opportunity to obtain step-by step instructions and learn all you need to know about these National Government Services’ self-service tools.
Webinar
2:00 PM - 3:30 PM Inpatient Psychiatric Facility (IPF) Billing

Are you new to submitting inpatient psychiatric facility (IRF) claims to Medicare? Or, perhaps you would like to be refreshed on Medicare's billing guidelines for IPFs. Knowing how to properly bill Medicare for inpatient services provided in your IPF will save time and money for everyone involved. This session will educate IPFs on Medicare's general billing guidelines for inpatient services.

 

Topics will include (please bullet the following):

 

Where to find the Centers for Medicare & Medicaid Services (CMS) IRF billing resources

Bill types including frequency of billing

Interim billing, if applicable

Benefits exhaust billing

Preadmission services window policy (one-day window)

Electroconvulsive therapy treatments (ECT)

Claims paid for by Medicare Advantage Organization (MAO) plans

Interrupted stays*, and more!

 

*Please note that some information will be included on how to report a less than three-day interrupted stay, however, we will also offer a separate educational session on this topic.

Webinar
2:00 PM - 3:30 PM What you need to know before responding to a Medicare hospice ADR?
This 90-minute course reviews the Progressive Corrective Action Process. We will discuss how to respond to a Medicare hospice additional development request (ADR). We will discuss common denials and tips for avoiding those denials. It's important when submitting documentation in response to an ADR request that you understand the medical review process and what information is imperative to send.
Webinar
Monday, February 20, 2012
Washington's Birthday
Tuesday, February 21, 2012
12:00 PM - 1:00 PM Cardiovascular Disease Screening and Ultrasound Screening for Abdominal Aortic Aneurysm Webinar
This informational Webinar will be for all Part B and Part A providers providing and billing preventive services. Specifically discussed in this session will be Cardiovascular Disease Screening Services, including the newest benefit "Intensive Behavioral Therapy Cardiovascular services. "Also discussed will be the preventive benefit "Ultrasound Screening for Abdominal Aortic Aneurysm."
Webinar
2:00 PM - 3:30 PM Outpatient Rehabilitation: Coverage, Documentation and Medical Review
This session will include a review of the coverage guidelines for outpatient rehabilitation services as well as the documentation required. We will also discuss common denial reasons identified in recent medical reviews.
Wednesday, February 22, 2012
1:00 PM - 2:30 PM Preventing and Resolving Claims Rejected for Medicare Secondary Payer (MSP)
Did you know that providers can often use the information collected from the beneficiary during your Medicare Secondary Payer (MSP) screening process to prevent (and/or resolve) claims from being rejected due to the presence of MSP file(s) in the Common Working File (CWF)? Knowing how to prevent (and resolve) these MSP claim rejections will save time and money for everyone involved. In this session, we will review the steps providers can take to prevent primary claims from rejecting due to the presence of open Medicare Secondary Payer (MSP) file(s) in the Common Working File (CWF) and the steps that providers can take to resolve such claim rejections should they occur. In addition, we will discuss the importance of using the MSP-related information collected from the beneficiary in order to prevent and resolve claims that have rejected for MSP involvement. We will also provide contact information for the Coordination of Benefits Contractor (COBC) and the Medicare Secondary Payer Recovery Contractor (MSPRC), as applicable, for situations in which it is necessary to have these entities update the MSP file(s) in the CWF so that the provider's claims can be processed.
Webinar
2:00 PM - 3:30 PM Basics of the Medicare Electronic (eRx) Prescribing Incentive Program and 2012 Updates
Participants of this Webinar will learn the basics of successful reporting under this incentive program, 2012 payment adjustments, updates for 2012 and where to find online resources about the program.
Thursday, February 23, 2012
10:00 AM - 11:30 AM J13 (CT & NY) Part B News Flash Webinar
Are you seeking information on current processing issues, education on new and upcoming changes to the Medicare program and direction on how to locate Medicare information on the Web, but don’t have the time to spend attending many different seminars? If so, you will want to make sure that you register for and attend the National Government Services’ J13 Medicare Part B News Flash Webinar!

As part of our continuing effort to inform and educate the provider community in a timely manner on relevant topics, the J13 Medicare Part B News Flash will provide you with an overview of current issues and Medicare program updates, as well as direction on how you can locate more information on those areas that affect your practice.

This recurring seminar will consist of the latest information on the following topics:
  • J13 claims processing system issues and updates 
  • Changes and revisions to the Medicare program (including coverage, claims processing, and payment)
  • Recent MLN Matters articles
  • CMS reminders, upcoming teleconferences and issues
  • National Government Services Web site changes and updates
  • New and Rrevised Local Coverage Determinations (LCDs)
  • Comprehensive Error Rate Testing (CERT) issues
  • Recovery Audit Contractor (RAC) information
  • Electronic Data Interchange (EDI) information and issues

This session will ensure that you are on top of the latest changes and issues, you won’t want to miss the J13 Medicare Part B News Flash – reserve your Webinar seat today!

Webinar
10:00 AM - 11:30 AM Nebulizer Webinar
This Webinar is for all DME suppliers that submit claims for nebulizers and related drugs to the Jurisdiction B DME MAC. The presentation will include a review of the local coverage determination, including coverage criteria, documentation requirements, refill requests, and proof of delivery.
Webinar
1:00 PM - 2:30 PM Hospice Discharges and Revocations: How your billing affects the system
This session will provide information on billing discharges, transfers, and revocations. We will discuss Change Request 7473 and look at mock claims to see how the billing affects the Common Working File.

The suggested prerequisites for this session are:

  • The Hospice Benefit-Eligibility and Election: What you should know about the Medicare Hospice Benefit
  • Hospice Billing and Payment: What you should know about billing Medicare to get paid the first time, every time!
Webinar
Monday, February 27, 2012
1:00 PM - 2:30 PM Federally Qualified Health Centers and the Credit Balance Report Process
This session will give providers important information on the credit balance process under the Medicare program. It will also introduce or reintroduce the ability to submit your credit(s) through the Direct Data Entry (DDE) system.
 
An identical session will be held on March 28, 2012.
Webinar
Tuesday, February 28, 2012
10:30 AM - 12:00 PM Part B Provider Enrollment Updates
Confused about all of the new provider enrollment initiatives and requirements? Register today for the Part B Provider Enrollment Updates Webinar! Topics will include a review of new/revised provider enrollment applications (CMS-855 forms), the revalidation process, benefits of using the Internet-based Provider Enrollment Chain and Ownership System (IB-PECOS), the Electronic Funds Transfer (EFT) mandate and the updated Provider Enrollment section on our Web site.
Webinar
1:00 PM - 2:30 PM Jurisdiction 13 (J13) - Billing for Medical Devices Under the Outpatient Prospective Payment System
This course provides J13 hospitals with a review of the Office of Inspector General's (OIG's) report "Outpatient Claims Processed by National Government Services, Inc., That Included Procedures for the Insertion of Multiple Units on the Same Type of Medical Device for Calendar Years 2008 and 2009" and provides an overview on how to bill Medicare for medical devices under the Outpatient Prospective Payment System (OPPS).

This session is a repeat of the 12/20/2011 event.
Webinar
Wednesday, February 29, 2012
11:00 AM - 12:00 PM J13: Ask Provider Outreach and Education Webinar: Web Site Navigation
Find what you need to get the job done! You have access to a wide array of research tools and resources on the different Medicare Web sites--National Government Services, the Centers for Medicare & Medicaid Services (CMS), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) and other Medicare-related sites. Have questions or want to know more? Join us for our free Ask Provider Outreach and Education Webinar series to learn about all the powerful and in-depth Web resources at your fingertips! These Webinars are held as an open forum so no two sessions will be exactly the same.
Webinar
2:30 PM - 3:30 PM The PC-ACE Pro32 Webinar Series - How To Read a 999 and 277CA Reports
This hour-long Webinar is a live demonstration of how to utilize the PC-ACE Pro32 software.

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